Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with Ovendev:

• Information you provide directly: name, email address, phone number, and any other details submitted through contact forms, lead forms, or account registration.
• Automatically collected information: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs, typically gathered via cookies and similar technologies.
• Communication records: correspondence you send us, including support requests and feedback.

2. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services
• Responding to inquiries, support requests, and lead submissions
• Sending administrative information, updates, and relevant communications
• Improving our website, offerings, and user experience
• Detecting, preventing, and addressing technical or security issues
• Complying with applicable legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality and analyse usage patterns. Cookies are small text files stored on your device. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the website may not function properly without them.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and communication tools, under appropriate confidentiality and data protection obligations.
• Legal and regulatory authorities: where required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request portability of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided on our Contact page.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. International Data Transfers

Your information may be processed and stored in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes acceptance of those changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.